Terms of Service

These Terms of Service (the “Terms”) govern your access to and use of ScreenshotLens (the “Service”), operated by Screenshotlens (“we”, “us”).

By creating an account, calling the API, or otherwise using the Service, you agree to these Terms. If you are agreeing on behalf of a company, you confirm you are authorised to bind it, and “you” means that company.

The Service comprises the website at https://screenshotlens.com, the documentation at https://docs.screenshotlens.com, the dashboard at https://app.screenshotlens.com, and the API at https://api.screenshotlens.com.

You send us the address of a publicly reachable web page. We load that page in a headless browser and return a screenshot or a scrolling video of it, together with a record of the request. That is the whole of the Service.

We render what the page serves to our browser at the moment of capture. We do not control, verify, moderate, or take responsibility for the content of the pages you ask us to capture.

We may add, change, or withdraw features. Where a change materially reduces functionality you are actively using, we will give reasonable notice by email or in the dashboard.

You must be at least 18 years old and give accurate registration details. You are responsible for everything that happens under your account and for keeping your credentials secure.

• Keep API keys server-side. A key shipped in browser JavaScript, a mobile app, or a public repository is compromised, and usage charged to it is still yours.
• Use a separate key per environment, so a leak can be revoked without downtime.
• Revoke a key in the dashboard as soon as you suspect exposure, and tell us at [email protected] if you believe the Service itself has been breached.

We may suspend a key or an account immediately where we reasonably believe it is compromised, or where continued use would threaten the stability or security of the Service.

The Service is billed in prepaid credits. You buy a package, and each capture consumes credits at the rate published on the pricing page. There is no subscription, no per-seat charge, and no automatic renewal.

• Credits do not expire while your account is open.
• A capture that fails on our side costs zero credits.
• A page that itself returns an error still produces a valid capture of whatever it rendered, and that capture is charged.
• Where your balance cannot cover a request, the API returns 402 and renders nothing.

Payments are processed by Stripe. We never receive or store your card details. Prices exclude VAT unless stated otherwise; VAT is applied at checkout according to your location and status.

We may change prices for future purchases. Credits you have already bought are unaffected: they are consumed at the rates published when you bought them.

Consumer right of withdrawal. If you are a consumer in the EU you normally have 14 days to withdraw from a distance contract. Credits are digital content supplied immediately, so by completing a purchase and beginning to spend credits you ask us to start performance at once and accept that you lose the right of withdrawal for the credits you have consumed. Credits still unspent remain refundable within those 14 days.

Outside that right, purchased credits are non-refundable except where a refund is required by law or where we have failed to supply the Service.

You choose the pages we load. That makes the legality of each capture your responsibility, and this is the clause most likely to matter to you.

You must not use the Service to:

• Capture a page you are not permitted to access, including anything behind a login, a paywall, an IP restriction, or a technical measure intended to prevent automated access.
• Circumvent authentication, rate limits, bot detection, or a site’s terms of use or robots directives.
• Infringe copyright, database rights, trade marks, or any other third-party right in the captured material.
• Harvest personal data, build profiles of individuals, or capture pages whose purpose is to expose private information.
• Capture or distribute material that is unlawful, defamatory, or that constitutes child sexual abuse material, terrorist content, or incitement to violence.
• Overload, probe, or attempt to gain unauthorised access to the Service, or to any third-party system through it.
• Resell or expose the API as a competing screenshot service, or present it as your own infrastructure to end users who could contract with us directly.
• Use the Service in breach of applicable export controls or sanctions.

We do not routinely monitor your captures. Where we receive a credible complaint, or otherwise become aware of a breach of this clause, we may remove stored assets, suspend the account, and where required report the matter to the competent authority.

You keep whatever rights you have in the material we capture on your instruction. We claim none. You grant us only the licence we need to run the Service: to load the page, produce the capture, store it, and deliver it to you.

Captured assets are held in our object storage and served over a content delivery network. Asset URLs are hard to guess, but they are not a security boundary. Do not treat a capture as confidential storage.

Where a capture contains personal data, you are the controller of that data and we act as your processor. The Privacy Policy sets out what we store and for how long.

The Service, its software, its documentation, and the ScreenshotLens name and marks belong to us or to our licensors. These Terms give you a limited, non-exclusive, non-transferable right to use the Service, and nothing more.

You may quote and link to our documentation. You may not use our name or marks in a way that implies endorsement or partnership without written permission.

We work to keep the Service available and fast, but on prepaid credit plans we do not commit to an uptime figure or to a support response time. Any service level commitment has to be agreed in writing as part of an enterprise arrangement.

We may take the Service down for maintenance, and may apply rate limits to protect it. Features labelled beta or preview can change or disappear without notice.

You may stop using the Service and close your account at any time from the dashboard, or by writing to [email protected].

We may suspend or terminate your access if you materially breach these Terms, if your use threatens the Service or another user, or if the law requires it. Where the circumstances allow, we will warn you first and give you a chance to put things right.

On termination your right to use the Service ends and we may delete your stored assets. If we terminate without cause, we will refund the credits you have not spent. If we terminate for your breach, unspent credits are forfeited to the extent the law permits.

The Service is provided as it is and as available. To the fullest extent the law allows, we exclude all implied warranties, including fitness for a particular purpose and non-infringement.

In particular, we do not warrant that every page will render the way you expect. Pages we do not control can block automation, serve different content to a headless browser, or change between one capture and the next.

We are not liable for indirect or consequential loss, nor for loss of profit, revenue, data, or goodwill, however it arises.

Our total liability arising out of or in connection with these Terms is capped at the greater of the amount you paid us in the twelve months before the claim, or fifty euro.

Nothing in these Terms limits liability that cannot be limited by law, including liability for death or personal injury caused by negligence, liability for fraud, and the statutory rights of consumers.

You will indemnify us against claims, losses, and reasonable legal costs arising from your use of the Service in breach of these Terms, and in particular from any claim that a page you asked us to capture was captured or used unlawfully.

We may update these Terms. The revision date at the top of this page always reflects the current version. Where a change materially affects your rights we will give at least 30 days’ notice by email or in the dashboard, and your continued use after it takes effect is your acceptance. If you do not accept it, stop using the Service and ask us to refund any unspent credits.

These Terms are governed by the laws of Italy. The courts of Rimini, Italy have exclusive jurisdiction, except that a consumer may also bring proceedings in the courts of their country of residence and keeps the benefit of the mandatory consumer protections available there.

If any provision is held unenforceable, the rest stays in force. Our failure to enforce a provision is not a waiver of it.

Write to [email protected] about anything in these Terms, or use the contact form at https://screenshotlens.com/contact.